Head of Shared Services (IT and Operations) Audit

Risk Assessment & Annual Audit Planning

§ Lead the development of risk based Annual Audit Plan that is supported by an adequate risk assessment process (QA team will facilitate and engage each Audit Executive in the process).

§ Facilitate the development of an Assurance Map that would be useful for the development of the Annual Audit Plan. (TBC)

Quality Assurance & Monitoring

§ Lead the development and implementation of the quality assurance (QA) processes within the operational aspects of internal audit activity.

§ Conduct regular Quality Assurance reviews of the work delivered (i.e., audit reports & supporting working papers to ensure the due process was followed). In addition, emphasise on the use of Audit Management System (MKI).

§ Ensure that audit reports clearly highlight the key issues, risks, recommendations and supported by appropriate management response to each audit issue (including the appropriateness of the overall audit rating and each issue rating)

§ Ensure that the Audit Methodology is applied consistently across the Division and where appropriate propose enhancements/changes.

§ Monitor on an ongoing basis the achievement/progress of the approved audit plan.

§ Build and continuously enhance/monitor the issue management process & ensure that the audit team is adhering to the agreed process.

§ Conduct a Self-Quality Assessment Review (timing to be determined).

§ Arrange an External Quality Assurance Review, as per IIA standards (at least once in 5 years).

Audit Division Reporting

§ Internal Audit Report – Develop and/or enhance the audit report template, consistent with best practice.

§ Audit Committee Report – Provide the Head of Audit with a synthesis of risk and control issues emerging from the audit work for presentation to the Audit Committee when required.

§ Other Reports – Develop other reports as requested by the stakeholders, in order for them to make an informed decision.

Relationships

§ Work in collaboration with the Head of Internal Audit in supporting the achievement of Division’s objectives and providing assurance over the internal processes; such as:

§ Facilitate in developing a stakeholders’ communication plan.

§ Facilitate the survey process.

§ Develop and maintain a watch list (to record stakeholders concerns and track the actions).

§ Work with other members of the Audit Executive Team to engage/explore enhancement opportunities within the IA process.

§ Coordinate and manage relationships with external service providers as required, ensuring that Audit leverages the right skills on the basis of acceptable value for money.

§ Attend necessary meetings with relevant stakeholders to facilitate the development of the Annual Audit Plan or other matter, if required.

Financials

§ Reviewing and executing financial transactions (division –wide) and ensuring that they are appropriately approved and forwarded to Finance division for processing.

§ Coordinating with Audit executives and managers, at the time of preparing the budget, regarding new requirements such as consultancy, recruitment, equipment and other capital and non-capital expenditures. Subsequently, discuss with the Head of Internal Audit and included in the budget.

§ Establishing accruals at year end and to keep track on such expenses to ensure it is settled in a timely manner.

§ Identifying IA resource requirement (new/replacement staff.

§ Conducting department’s year-end physical inventory.

§ Arranging disposal of obsolete assets with ‘Assets unit’ (if required).

§ Coordinate with IT unit for new IT equipment requirements.

§ Track and monitor the budget on an ongoing basis (actual vs. budget).

Training & Development

§ Provide where appropriate, leadership and guidance to the auditors performing work across the delegated areas in support of their learning and development.

§ Meeting Audit’s requirements of training through coordinating with Audit executives.

§ Preparing a training plan for the whole year (Road map) and to be discussed with the training center in order to establish a training budget.

§ Monitor on an ongoing basis the appropriateness of training plans and staff nominations for various trainings.

§ Coordinating with Audit executives in order to select staff for training courses and making necessary arrangement for the course.

§ Producing monthly training report (MIS).

§ Maintaining a record of trainings attended by the staff and their qualifications.

§ Evaluating training courses in terms of training material and lecturer in coordination with executives.

Resourcing & Recruitment

§ Help ensure the teams are adequately resourced to deliver audit plan.

§ development of a staffing strategy including manpower plan

§ Facilitate Capability Assessment process with Audit Executives

§ Facilitate Career development planning process with Audit Executives

§ Facilitate Performance management process with Audit Executives

§ Facilitate Succession planning process with Audit Executives

§ Facilitate Filling the vacant positions process with Audit Executives